Returns & Exchange

 

We will accept returns on items that are in their original packaging with all original tags attached. All H Bar C returns require a return authorization number (RA#) to help facilitate the return process. To receive an RA# and return shipping label, email or call 307-224-2175.  If you are wanting to exchange for a different size, please contact us for an RA# also. 

Requests to return merchandise must be received within 30 days of receipt of order.

 

 Returning Merchandise 

​

To return your product, please send to:

H Bar C Ranchwear

997 Rochester Road, Bldg A

Troy, MI  48083

Be sure to include a copy of your return authorization. We are unable to process a return/refund or exchange without this information.

 

 

 Refund Process 

Once received, inspected and approved, your refund will be processed within 7-10 days. Your original form of payment will be credited for the original purchase amount.  You will receive a confirmation email notifying you that your return has been processed. The credit should show up on your next credit card statement.

​

 

Exchange Process 

If you are looking to exchange for sizing or a different product, we will immediately send out a replacement for you so long as we have it in stock.You will receive an email with tracking information for your replacement.

​

​

 Refund Status 

Your will receive a refund confirmation email once your refund has been issued. Please allow 10-14 business days for your credit to process & appear on your credit card account. If you have a question, please contact your credit card issuing bank directly.

​